Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Free Shipping: Orders totaling $50 or more are eligible for free shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@devcoffeeco.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Shipping to P.O. boxes

We are unable to ship any/all product(s) to P.O. boxes at this time.

Refunds, returns, and exchanges

Return Policy: Coffee

Given the perishable nature of coffee, we do not accept returns on coffee. However, we are more than willing to resolve any problems you may experience. If you have any issues with your coffee, or if there is a problem with your order, please contact us at info@devcoffeeco.com within three days of receiving your order. We will do our best to ensure that you are satisfied.

In the event that your order arrives damaged in any way, please email us within three days of receiving your order at info@devcoffeeco.com with your order number and a photo of the item’s condition. We will work with you to ensure a satisfactory resolution.

If you have any further questions, please don't hesitate to contact us at info@devcoffeeco.com.